The people over at Trader Joe's have made one thing clear. They will not join the trend and install self-checkout lanes in their stores.
During a recent episode of Trader Joe's podcast, yes, they have a podcast. CEO Bryan Palbaum and President John Basalone confirmed that self-checkout lanes are not in the land for its stores.
"Self-checkout is work, and I don't want that," said Paulbaum. "I don't want to burden shoppers with bagging groceries."
What is it that you love about Trader Joe's? How would you describe Trader Joe's to someone who has never been there?
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